Terms and Conditions
Last Updated: 21 October 2025
Effective Date: 21 October 2025
1. Introduction
Welcome to LeftLane Interactive. These Terms and Conditions (“Terms”, “Terms and Conditions”) constitute a legally binding agreement between you (“User”, “You”, “Your”) and Lunexa Solutions Ltd, trading as LeftLane Interactive (“we”, “us”, “our”, “Company”) regarding your use of our website, games, and services.
Please read these Terms carefully before using our services. By accessing our website or using our games, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.
Our Details
Company Name: Lunexa Solutions Ltd
Trading As: LeftLane Interactive
Company Registration Number: 16371359 (England and Wales)
Registered Address: The Bradfield Centre, 184 Cambridge Science Park, Milton Road, Cambridge, CB4 0GA, United Kingdom
Contact Email: [email protected]
Website: https://leftlaneinteractive.com
2. Definitions
For the purposes of these Terms:
- “Games” means any video games, software, applications, or interactive content developed and published by LeftLane Interactive.
- “Services” means our website, games, customer support, and any related services we provide.
- “Content” means all text, graphics, images, music, software, audio, video, information, and other materials available through our Services.
- “User Content” means any content, feedback, or materials that you submit or provide to us.
- “Third-Party Platforms” means digital distribution platforms such as Steam, Epic Games Store, or other platforms where our Games are available.
- “Account” means your user account on Third-Party Platforms used to access our Games.
3. Acceptance of Terms
3.1 Agreement
By using our Services, you confirm that:
- You have read, understood, and agree to these Terms
- You have read and understood our Privacy Policy
- You are at least 13 years of age (or have parental consent if under 18)
- You have the legal capacity to enter into binding contracts under applicable law
3.2 Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website with an updated “Last Updated” date. Your continued use of our Services after changes are posted constitutes acceptance of the modified Terms.
We will make reasonable efforts to notify users of material changes through:
- Website notification
- Email notification (if we have your contact details)
- In-game notification (where applicable)
It is your responsibility to review these Terms periodically.
4. Use of Our Website
4.1 License to Use Website
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes, subject to these Terms.
4.2 Acceptable Use
When using our website, you agree NOT to:
- Use the website for any unlawful purpose or in violation of any applicable laws
- Attempt to gain unauthorized access to our systems or networks
- Transmit viruses, malware, or any harmful code
- Engage in any activity that disrupts or interferes with our Services
- Harvest or collect information about other users
- Impersonate any person or entity
- Use automated systems (bots, scrapers) without our written permission
- Post or transmit any offensive, abusive, or inappropriate content
4.3 Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Lunexa Solutions Ltd and is protected by UK and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from our website content without our express written permission.
5. Games and Software License
5.1 License Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use our Games solely for your personal, non-commercial entertainment purposes.
5.2 License Restrictions
You agree NOT to:
- Copy, reproduce, or distribute the Games (except as allowed by Third-Party Platform terms)
- Modify, adapt, translate, or create derivative works of the Games
- Reverse engineer, decompile, disassemble, or attempt to derive source code from the Games
- Remove, alter, or obscure any copyright, trademark, or proprietary notices
- Use the Games for any commercial purpose
- Rent, lease, lend, sell, or sublicense the Games
- Use cheats, exploits, automation software, bots, hacks, mods, or any unauthorized third-party software
- Attempt to circumvent any security measures or technical limitations
5.3 Ownership
We (and our licensors) retain all rights, title, and interest in and to the Games, including all intellectual property rights. Your license does not grant you any ownership rights to the Games.
5.4 Game Modifications
Unless explicitly permitted by us in writing, you may not create, distribute, or use modifications (“mods”) to our Games. We reserve the right to take action against any unauthorized modifications.
6. Third-Party Platforms (Steam, Epic Games, etc.)
6.1 Platform Terms
Our Games are primarily distributed through Third-Party Platforms such as Steam and Epic Games Store. When you purchase or play our Games through these platforms:
- You are subject to the terms and conditions of those platforms
- Your relationship with those platforms is governed by their respective agreements
- We are not responsible for the policies, practices, or operations of Third-Party Platforms
- Account management, authentication, and payment processing are handled by these platforms
Important Platform Links:
- Steam Subscriber Agreement: https://store.steampowered.com/subscriber_agreement/
- Steam Refund Policy: https://store.steampowered.com/steam_refunds/
- Epic Games Store Terms: https://www.epicgames.com/site/en-US/tos
6.2 No Account with Us
Important: You do not create a user account directly with LeftLane Interactive. All account-related matters are managed by the Third-Party Platform where you purchased the Game.
7. Purchases, Payments, and Refunds
7.1 Purchases
All purchases of our Games are processed through Third-Party Platforms. Pricing, payment methods, and transaction processing are governed by the applicable platform’s terms.
7.2 Refunds
Refund eligibility and procedures are determined by the Third-Party Platform where you purchased the Game:
Steam Refunds:
- Generally available within 14 days of purchase
- Must have played less than 2 hours
- Subject to Steam’s refund policy
Epic Games Refunds:
- Subject to Epic Games Store refund policy
Our Policy: We do not process refunds directly. All refund requests must be submitted through the applicable Third-Party Platform. We will cooperate with platforms to resolve legitimate refund issues.
7.3 In-Game Purchases
Currently, our Games do not include in-game purchases, microtransactions, or downloadable content (DLC). Should this change in the future, we will update these Terms accordingly.
7.4 Pricing
We reserve the right to change the price of our Games at any time. Price changes do not affect purchases already made.
8. Prohibited Conduct
You agree NOT to engage in any of the following prohibited activities:
8.1 Cheating and Exploitation
- Using cheats, hacks, exploits, or glitches to gain unfair advantages
- Using third-party software to modify game behavior
- Exploiting bugs or unintended game mechanics
8.2 Disruption and Abuse
- Interfering with other players’ enjoyment (if multiplayer features exist)
- Harassing, threatening, or abusing other users
- Using offensive, inappropriate, or illegal content
8.3 Unauthorized Commercial Use
- Selling, trading, or commercializing any aspect of the Games without permission
- Operating gambling sites, lotteries, or wagering using our Games
- Commercial streaming or content creation beyond fair use (gameplay videos are generally permitted under fair use)
8.4 Technical Violations
- Attempting to hack, attack, or compromise our systems
- Distributing malware or harmful code
- Unauthorized data mining or scraping
Consequences: Violation of these prohibitions may result in:
- Termination of your license to use our Games
- Removal of your access to our Services
- Legal action and pursuit of damages
- Reporting to Third-Party Platforms or law enforcement
9. Intellectual Property Rights
9.1 Our Intellectual Property
All Games, software, Content, trademarks, logos, and other materials are owned by Lunexa Solutions Ltd or our licensors and are protected by:
- UK Copyright, Designs and Patents Act 1988
- UK Trade Marks Act 1994
- International copyright and trademark treaties
- Other applicable intellectual property laws
Trademarks: “LeftLane Interactive” and our logos are trademarks of Lunexa Solutions Ltd. Unauthorized use is strictly prohibited.
9.2 User Content and Feedback
If you provide feedback, suggestions, ideas, or other materials to us (“Feedback”):
- You grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate your Feedback
- You waive any moral rights or attribution rights
- We are not obligated to use or compensate you for Feedback
Gameplay Content: You retain ownership of gameplay videos, screenshots, and streaming content you create from our Games, subject to fair use principles. We encourage content creation for non-commercial or reasonable commercial purposes (e.g., YouTube monetization, Twitch streaming).
9.3 DMCA and Copyright Complaints
If you believe any content on our website infringes your copyright, please contact us at [[email protected]](mailto:[email protected]) with:
- Description of the copyrighted work
- Location of the infringing material
- Your contact information
- A statement of good faith belief
- A statement of accuracy under penalty of perjury
- Your physical or electronic signature
10. User Conduct and Community Guidelines
We are committed to fostering a positive, respectful community. All users must:
- Treat others with respect and courtesy
- Avoid harassment, discrimination, or hate speech
- Refrain from sharing inappropriate or illegal content
- Report violations to us or the applicable platform
We reserve the right to remove users who violate these guidelines, though enforcement may be limited to Third-Party Platform actions.
11. Game Updates, Patches, and Changes
11.1 Updates
We may release updates, patches, bug fixes, and improvements to our Games from time to time. Updates may:
- Fix technical issues or security vulnerabilities
- Add new features or content
- Change game mechanics or balance
- Modify or remove existing features
11.2 No Obligation to Update
We are not obligated to provide updates, support, or maintenance for our Games indefinitely. We reserve the right to discontinue updates at any time.
11.3 Compatibility
Updates may require compatible hardware, software, or operating systems. We are not responsible if updates render the Game incompatible with your device.
12. Beta Testing and Early Access
12.1 Early Tester Programme
If you participate in our early tester programme or beta testing:
- Games may be incomplete, unstable, or contain bugs
- Features may change or be removed before final release
- You may be required to sign additional agreements (e.g., Non-Disclosure Agreements)
- We may request feedback and reports from you
12.2 No Warranty for Beta Content
Beta versions are provided “as is” with no warranties. We are not liable for any issues, data loss, or problems arising from beta participation.
13. Disclaimers and Warranties
13.1 No Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR GAMES AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability, fitness for a particular purpose, or non-infringement
- Warranties that the Games will be uninterrupted, error-free, or secure
- Warranties regarding accuracy, reliability, or quality
13.2 Educational Simulation Disclaimer
Important: Our driving simulation games are designed for entertainment and educational purposes. They are NOT a substitute for:
- Professional driving instruction
- Official driving tests or certification
- Real-world driving experience
- Licensed driving schools
We do not guarantee:
- That our Games will improve your real-world driving skills
- That playing our Games will help you pass any driving test
- That the simulations accurately reflect all real-world driving conditions
Always seek qualified professional instruction for actual driving education.
13.3 Use at Your Own Risk
You acknowledge that:
- Use of our Games is at your sole risk
- We do not warrant that the Games will meet your expectations
- Technical issues, bugs, or interruptions may occur
- We may discontinue or modify features at any time
13.4 No Guarantees
We do not guarantee:
- Continuous availability of our Games or Services
- Compatibility with all devices or systems
- That Games will be free from errors or security vulnerabilities
14. Limitation of Liability
14.1 Exclusions
TO THE MAXIMUM EXTENT PERMITTED BY UK LAW, IN NO EVENT SHALL LUNEXA SOLUTIONS LTD, ITS DIRECTORS, EMPLOYEES, PARTNERS, OR LICENSORS BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, use, goodwill, or other intangible losses
- Damages resulting from:
- Your use or inability to use our Services
- Unauthorized access to your data
- Bugs, viruses, or harmful components
- Errors, mistakes, or inaccuracies of content
- Personal injury or property damage
- Any third-party conduct or content
14.2 Liability Cap
TO THE EXTENT LIABILITY CANNOT BE EXCLUDED UNDER UK LAW, OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE GAME IN THE 12 MONTHS PRECEDING THE CLAIM, OR £50, WHICHEVER IS GREATER.
14.3 Statutory Rights
Nothing in these Terms excludes or limits our liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot be excluded or limited under UK law
Your statutory rights as a consumer under UK law are not affected by these Terms.
15. Indemnification
You agree to indemnify, defend, and hold harmless Lunexa Solutions Ltd, its officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:
- Your violation of these Terms
- Your violation of any law or third-party rights
- Your use or misuse of our Games or Services
- Your User Content or Feedback
- Your violation of Third-Party Platform terms
16. Termination
16.1 Termination by You
You may stop using our Services at any time. You may request account deletion or data removal by contacting us or the applicable Third-Party Platform.
16.2 Termination by Us
We reserve the right to suspend or terminate your access to our Services at any time, with or without notice, for any reason, including:
- Violation of these Terms
- Fraudulent, abusive, or illegal activity
- Risk to security or integrity of our Services
- Extended inactivity
- Discontinuation of Services
16.3 Effect of Termination
Upon termination:
- Your license to use our Games immediately ceases
- You must stop using and delete all copies of our Games (subject to Third-Party Platform backup policies)
- We are not liable for any loss or damages resulting from termination
- Sections that should survive termination (e.g., intellectual property, liability limitations) remain in effect
16.4 Refunds Upon Termination
Termination does not entitle you to a refund unless required by law or Third-Party Platform policies.
17. Third-Party Links and Services
17.1 Third-Party Content
Our website and Games may contain links to third-party websites, services, or content. We do not endorse, control, or assume responsibility for any third-party sites or services.
17.2 Your Responsibility
You access third-party links at your own risk. We are not liable for any damages or losses resulting from your use of third-party services.
17.3 Game Engine
Our Games are developed using Unreal Engine 5.4 by Epic Games. Certain Unreal Engine components are subject to Epic Games’ licenses and terms.
18. Governing Law and Jurisdiction
18.1 Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
18.2 Jurisdiction
Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
18.3 Consumer Rights
If you are a consumer in the European Union or United Kingdom, you may also have the right to bring proceedings in the courts of your country of residence.
19. Dispute Resolution
19.1 Informal Resolution
Before initiating formal proceedings, we encourage you to contact us at [[email protected]](mailto:[email protected]) to attempt to resolve disputes informally.
19.2 Arbitration (Optional)
We may agree to binding arbitration as an alternative to litigation, subject to mutual written agreement.
19.3 Class Action Waiver
To the extent permitted by law, you agree to resolve disputes on an individual basis and waive any right to participate in class actions or collective proceedings.
20. General Provisions
20.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lunexa Solutions Ltd regarding our Services and supersede all prior agreements.
20.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect. Invalid provisions shall be modified to the minimum extent necessary to make them enforceable.
20.3 Waiver
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
20.4 Assignment
You may not assign or transfer these Terms or your rights without our written consent. We may assign these Terms without restriction.
20.5 Force Majeure
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemics, or technical failures.
20.6 Survival
Provisions that by their nature should survive termination (including intellectual property rights, disclaimers, limitations of liability, and dispute resolution) shall survive termination of these Terms.
20.7 Headings
Section headings are for convenience only and do not affect interpretation of these Terms.
21. Age Requirements and Parental Consent
21.1 Minimum Age
Our Games and Services are intended for users aged 13 and above. If you are under 18, you must have parental or guardian consent to use our Services.
21.2 Parental Responsibility
If you are a parent or guardian allowing a minor to use our Services:
- You accept these Terms on behalf of the minor
- You are responsible for monitoring the minor’s use
- You are liable for any violations by the minor
21.3 No Deliberate Collection of Children’s Data
We do not knowingly collect personal information from children under 13 without verifiable parental consent. See our Privacy Policy for details.
22. Accessibility
We strive to make our Games and website accessible to users with disabilities. If you experience accessibility issues, please contact us at [[email protected]](mailto:[email protected]).
23. Export Compliance
You agree to comply with all applicable export and import laws and regulations. You represent that you are not located in a country subject to UK government embargo or designated as a “terrorist supporting” country.
24. Contact Information
If you have any questions, concerns, or feedback regarding these Terms, please contact us:
Email: [[email protected]](mailto:[email protected])
Post: Lunexa Solutions Ltd, The Bradfield Centre, 184 Cambridge Science Park, Milton Road, Cambridge, CB4 0GA, United Kingdom
Company Registration: 16371359 (England and Wales)
We will respond to inquiries within 5 business days.
By using our Games and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Lunexa Solutions Ltd (Trading as LeftLane Interactive)
Company Registration: 16371359
Last Updated: 21 October 2025
